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Customer Service:
Service available Monday to Friday, from 09:00 AM to 12:00 AM and
from 2:00 PM to 06:00 PM. A team of specialists will answer all
your questions regarding the use of your certificate or your contract
and will help you with any technical issue.
We would like to remind you that for any new certificate request
and for any new information concerning yourself (new Certificate
Manager, new Representative...), you must supply your usual Branch
Office with contractual documents (Individual Subscriber Request
and/or Certificate Manager ID form filled in and signed) or corresponding
official documents.
You can make a revocation request on our website in the section called Revoke a certificate, 24/7.
We would like to remind you that you have a
right to access, correct and object to the processing of data that
concerns you, in the respect of the conditions settled by the resolution
# 88-10 adopted on the 1st of April 1980 by the CNIL (French Data
Protection Watchdog). To exercise this right, contact SG Trust Services
– Customer Service CS 3313 41033 BLOIS CEDEX, FRANCE. For more information,
particularly about persons receiving this information, kindly refer
to our legal references.
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